From Teri West --
Our family would like to see a children’s facility to be used when having dinner with a TV and video games and other games. We would also like to see an improvement in outside dining facilities for families. That may require a bigger remodeling project. Dick is not interested in spending money on a tennis facility nor the swimming pool, although we do use the pool and probably would use the tennis courts some. However, if we could enhance the pool without much cost we would be for it. We are really excited about the golf course. Thanks for your help on this. We really appreciate it.
From Rusty Frain --
I have not really expressed an opinion on this subject, but maybe I should. It is my perception, and it is only a perception, the board is primarily interested in making PMCC a golf course with a fine dining restaurant. I believe the proper attention has been given to our main asset, the golf course. Kudos to the board for having the vision and conviction to get the renovation completed.
I was not too terribly wowed, is that a word, by the $3 million re-model of the club. I don't remember all of the said improvements, but if it was up to me, I would look at the following upgrades, in no particular order:
-tennis courts
-enlargement of the pool area
-fire pits on the lawn area between the men's locker room and the practice putting green
-kid's area
-new furniture in the current dining area
-expansion of the main dining room/bar area
-work out facility is a bit tired and could also be expanded
-upgrade the Walmart patio furniture outside the men's locker room
Just a few suggestions. Thanks for letting me have a say.
Tuesday, September 23, 2008
How does PMCC succeed?
On the email train Charlie Graves had a terrific comment,
With that stated let's open the discussion to how we believe PMCC can be successful in the future. Considering the emergence of the other clubs, considering our advantages (Location) what is the best way for PMCC to be viable and vibrant in the future?
Please place your thoughts in the comment section.
"You got to be very careful if you don't know where you're going, because you might not get there."
While I'll be the first to admit I do not have the answer, I will say the Porges' have hit on what I believe is this group's central issue - Where is Park Meadows going?
As a longtime marketer, salesperson and brand evangelist, I'm confused by the club's message to its membership and to our new member prospects. For me, managing the club's future begins with having a clear position or identify that separates Park Meadows from all other clubs in our community. As a membership, I don't think we have a common perspective on who we are, or for that matter, where we're going.
The physical plant, service offering, amenities, staff / team, entry price point and for lack of a better word, 'style' are the same resources every other club has available to meet the expectations of its current customers (the members) and at the same time generate new business (attract new members). If this group really wants to make an impact, we should look to dedicate the time to help the Board identify and understand its audience (current & future), so it may expand or develop the facilities, resources and services to the greatest benefit of the club and its membership.
With that stated let's open the discussion to how we believe PMCC can be successful in the future. Considering the emergence of the other clubs, considering our advantages (Location) what is the best way for PMCC to be viable and vibrant in the future?
Please place your thoughts in the comment section.
Tennis Courts?
Would tennis courts be an added addition to PMCC. One of the best points I have heard about the club is you can't spend an entire day there. The addition of tennis courts seems to be an inexpensive way to add value, increase time at the club and make the club more appealing to potential members.
What is your feeling on where tennis courts rank on the priority list of PMCC Families.
What is your feeling on where tennis courts rank on the priority list of PMCC Families.
Porges Family letter to Kathy Volk
THE PORGES FAMILY
July 23, 2008
Kathy Volz
Park Meadows CC
2000 Meadows Drive
PO Box 680430
Park City, Utah 84060
Dear Kathy:
First thank you and your team for all the work that has been done to make the club enjoyable in what has been a very difficult year due to our current course renovations. From the pro shop staff to the restaurant help; everyone is working to overcome the side effects of this needed course update. Both Courtenay and I are really looking forward to the opening of the course in 2009.
Since the annual meeting, Courtenay and I have had time to review the additional changes the club is exploring for the clubhouse. We are pleased to here we are looking into changes and we are in support of an additional assessment if need be. However, as for the proposed changes the members received in the mail, we have several concerns. Mainly, the lack of focus on families. While we do feel there needs to be changes to the clubhouse based on liquor consumption issues as well as storage needs we are not making any additions to the clubhouse that would be directed toward families with children. Over the last 2 years we have heard that Promontory, Tuyhae and Glenwild are our major competitors. All three of these have clearly targeted families through various facilities they have on premises. These facilities/features include the kids’ clubhouse at Promontory; the play ground swing sets and kids game room at Glenwild and the Talisker Club Park at Tuhaye. Each of these properties is also clearly targeting families in their sales materials and websites. Our approach appears to be of one targeting the retired community within park city who are looking for fine dining and golf. In addition, each of these clubs has far superior pool facilities, which we believe are critical to attracting new members.
The plans laid out in the packet appear to be primarily focused on the dining experience at the club. While I agree we need to make changes and we are in support of the grill format, we should not stop there if we truly want to attract new members and grow the club. Additional changes that we would like to see include a kids game room within the clubhouse confines, similar what Glenwild has to offer. This is not to be confused with a Nursery or Chaperoned Daycare. Upon visiting Glenwild you will find that they offer a room (approx 200 Square feet) with television sets as well as various video games for children to enjoy while their parents utilize the facilities of the club.
As for the pool area, we feel that an expansion should be pursued including increasing the size of the sitting areas to include a grass area for lounging or children to play on. We need to add facilities for the pool servers to work out of and not sit at tables that could be utilized by the members. The current format of the poolside table is unattractive and appears to be a band aide for meeting the needs of swimmers. The “baby” pool as inadequate for multiple children at one time. We need to look at the pool facilities as a family attraction, as for the most part families are the ones utilizing it. It needs to be inviting and kid friendly. Storage is needed for towels and seat cushions as the poolside locker rooms are now used for that purpose.
Other changes we would love to pursue include moving the clubs office into a more permanent facility, and the exploration of moving the pro shop over to the cart barn thus creating even more space for members to utilize.
Ultimately we would like to see real changes and not a band aide program to fix cosmetic issues that currently exist. In the next 12 months we will have a fantastic golf course but will be lacking all the tools to compete against the other clubs in the market until we address the big needs no just the cosmetic ones.
Sincerely,
Steven & Courtenay Porges
3 NORMANS WAY• PARK CITY, UTAH • 84060
PHONE: 435-647-0675 • FAX: 435-647-0584
July 23, 2008
Kathy Volz
Park Meadows CC
2000 Meadows Drive
PO Box 680430
Park City, Utah 84060
Dear Kathy:
First thank you and your team for all the work that has been done to make the club enjoyable in what has been a very difficult year due to our current course renovations. From the pro shop staff to the restaurant help; everyone is working to overcome the side effects of this needed course update. Both Courtenay and I are really looking forward to the opening of the course in 2009.
Since the annual meeting, Courtenay and I have had time to review the additional changes the club is exploring for the clubhouse. We are pleased to here we are looking into changes and we are in support of an additional assessment if need be. However, as for the proposed changes the members received in the mail, we have several concerns. Mainly, the lack of focus on families. While we do feel there needs to be changes to the clubhouse based on liquor consumption issues as well as storage needs we are not making any additions to the clubhouse that would be directed toward families with children. Over the last 2 years we have heard that Promontory, Tuyhae and Glenwild are our major competitors. All three of these have clearly targeted families through various facilities they have on premises. These facilities/features include the kids’ clubhouse at Promontory; the play ground swing sets and kids game room at Glenwild and the Talisker Club Park at Tuhaye. Each of these properties is also clearly targeting families in their sales materials and websites. Our approach appears to be of one targeting the retired community within park city who are looking for fine dining and golf. In addition, each of these clubs has far superior pool facilities, which we believe are critical to attracting new members.
The plans laid out in the packet appear to be primarily focused on the dining experience at the club. While I agree we need to make changes and we are in support of the grill format, we should not stop there if we truly want to attract new members and grow the club. Additional changes that we would like to see include a kids game room within the clubhouse confines, similar what Glenwild has to offer. This is not to be confused with a Nursery or Chaperoned Daycare. Upon visiting Glenwild you will find that they offer a room (approx 200 Square feet) with television sets as well as various video games for children to enjoy while their parents utilize the facilities of the club.
As for the pool area, we feel that an expansion should be pursued including increasing the size of the sitting areas to include a grass area for lounging or children to play on. We need to add facilities for the pool servers to work out of and not sit at tables that could be utilized by the members. The current format of the poolside table is unattractive and appears to be a band aide for meeting the needs of swimmers. The “baby” pool as inadequate for multiple children at one time. We need to look at the pool facilities as a family attraction, as for the most part families are the ones utilizing it. It needs to be inviting and kid friendly. Storage is needed for towels and seat cushions as the poolside locker rooms are now used for that purpose.
Other changes we would love to pursue include moving the clubs office into a more permanent facility, and the exploration of moving the pro shop over to the cart barn thus creating even more space for members to utilize.
Ultimately we would like to see real changes and not a band aide program to fix cosmetic issues that currently exist. In the next 12 months we will have a fantastic golf course but will be lacking all the tools to compete against the other clubs in the market until we address the big needs no just the cosmetic ones.
Sincerely,
Steven & Courtenay Porges
3 NORMANS WAY• PARK CITY, UTAH • 84060
PHONE: 435-647-0675 • FAX: 435-647-0584
Tuesday, September 16, 2008
Introduction
This is an opportunity to create and summarize views on how we can improve PMCC to more effectively serve its members and attract new members. Feel free to add your comments and comment on other's comments.
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