Porges Family letter to Kathy Volk

THE PORGES FAMILY

July 23, 2008

Kathy Volz
Park Meadows CC
2000 Meadows Drive
PO Box 680430
Park City, Utah 84060
Dear Kathy:
First thank you and your team for all the work that has been done to make the club enjoyable in what has been a very difficult year due to our current course renovations. From the pro shop staff to the restaurant help; everyone is working to overcome the side effects of this needed course update. Both Courtenay and I are really looking forward to the opening of the course in 2009.
Since the annual meeting, Courtenay and I have had time to review the additional changes the club is exploring for the clubhouse. We are pleased to here we are looking into changes and we are in support of an additional assessment if need be. However, as for the proposed changes the members received in the mail, we have several concerns. Mainly, the lack of focus on families. While we do feel there needs to be changes to the clubhouse based on liquor consumption issues as well as storage needs we are not making any additions to the clubhouse that would be directed toward families with children. Over the last 2 years we have heard that Promontory, Tuyhae and Glenwild are our major competitors. All three of these have clearly targeted families through various facilities they have on premises. These facilities/features include the kids’ clubhouse at Promontory; the play ground swing sets and kids game room at Glenwild and the Talisker Club Park at Tuhaye. Each of these properties is also clearly targeting families in their sales materials and websites. Our approach appears to be of one targeting the retired community within park city who are looking for fine dining and golf. In addition, each of these clubs has far superior pool facilities, which we believe are critical to attracting new members.
The plans laid out in the packet appear to be primarily focused on the dining experience at the club. While I agree we need to make changes and we are in support of the grill format, we should not stop there if we truly want to attract new members and grow the club. Additional changes that we would like to see include a kids game room within the clubhouse confines, similar what Glenwild has to offer. This is not to be confused with a Nursery or Chaperoned Daycare. Upon visiting Glenwild you will find that they offer a room (approx 200 Square feet) with television sets as well as various video games for children to enjoy while their parents utilize the facilities of the club.
As for the pool area, we feel that an expansion should be pursued including increasing the size of the sitting areas to include a grass area for lounging or children to play on. We need to add facilities for the pool servers to work out of and not sit at tables that could be utilized by the members. The current format of the poolside table is unattractive and appears to be a band aide for meeting the needs of swimmers. The “baby” pool as inadequate for multiple children at one time. We need to look at the pool facilities as a family attraction, as for the most part families are the ones utilizing it. It needs to be inviting and kid friendly. Storage is needed for towels and seat cushions as the poolside locker rooms are now used for that purpose.
Other changes we would love to pursue include moving the clubs office into a more permanent facility, and the exploration of moving the pro shop over to the cart barn thus creating even more space for members to utilize.
Ultimately we would like to see real changes and not a band aide program to fix cosmetic issues that currently exist. In the next 12 months we will have a fantastic golf course but will be lacking all the tools to compete against the other clubs in the market until we address the big needs no just the cosmetic ones.

Sincerely,
Steven & Courtenay Porges


3 NORMANS WAY• PARK CITY, UTAH • 84060
PHONE: 435-647-0675 • FAX: 435-647-0584